Report a Vulnerability
To protect businesses and organizations across the globe, it is critical that the broader community of IT and security professionals report vulnerabilities as soon as they are recognized. This allows industry experts to get to work on appropriate action to resolve the vulnerability you may have discovered.
Reporting a General Security Vulnerability
If you are aware of a potential general security vulnerability, we encourage you to contact CERT® Program.
Reporting a Dell SecureWorks Vulnerability
If you are aware of a potential security vulnerability with any Dell SecureWorks technology, we encourage you to contact us immediately at security@secureworks.com.
Once your communication is received, Dell SecureWorks personnel will contact you.
Note: This email address is not intended to reach technical support for any Dell SecureWorks services. Any support inquiries should be directed to support@secureworks.com.
Secure communications with Dell SecureWorks
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To ensure confidentiality, Dell SecureWorks encourages you to use the following PGP public key and practices when reporting a vulnerability:
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Responsible Disclosure
Notifying a vendor prior to releasing information publicly about a vulnerability is standard practice in the security industry and is known as “responsible disclosure.” This advance notice allows vendors to research and fix vulnerabilities before computer criminals are notified of their existence – keeping the Internet safer for business. We appreciate your assistance in ensuring that Dell SecureWorks’ services are secure.