dns is a privacy conscious organisation and is strongly committed to your right to privacy. To support this we have issued this global privacy statement, which follows guidelines set by the Online Privacy Alliance and is in accordance with international data protection legislation. By submitting identifying data, a visitor to our Website is agreeing to dns ltd use of such data as described in this privacy statement. It is our further commitment to ensure you know you that have choices and that you are making an informed decision when choosing to communicate with dns via our Website. Should you have questions however, feel free to direct these to our privacy office at privacy@dns.co.uk.
information collection and use
dns is the sole owner of the information collected on this site. We will not sell, share, or rent this information to anyone else in any way. dns collects certain elements of information from our users at several different points on our Website.
registration
In order to use some parts of our Website, you are first be asked to complete a registration form. During registration you are required to give your contact information (such as name, company, address, and email address). This information is used to provide you with suitable access to assignment information, or to contact you about the services on our site for which you have expressed interest.
cookies
A cookie is a piece of data stored on a user’s hard drive tied to session information about the user. On our Website, cookies are used to provide the concept of a "session" and as an aid to the user experience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once a browser is closed, the cookie simply terminates. For instance, by setting a cookie on our site, you will not have to log in a password more than once (although there is a timeout period which will trigger after a given period of inaction), thereby saving time while on our site. If you reject the cookie, you may still use our site. The drawback to this is that you will be limited in some areas of our site.
log files
Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
links
This Website contains links to other sites. Please be aware that dns is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
surveys
From time to time, our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as post code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
security
This Website takes every precaution to protect our users’ information. When users submit sensitive information via the Website, your information is protected both online and offline.
When we carry out any sensitive transaction or information exchange, that information is encrypted and is protected with the de-facto industry standard encryption software (SSL). Whilst on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
dns has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All dns employees follow a firm wide security policy. Only authorised dns personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. dns policy is to use secure socket layer technology for the protection of sensitive information submitted through Web forms.
If you have any questions about the security at our Website, you can send an email to security@dns.co.uk.
site and service updates
We send registered users site and service announcement updates. Registered users are not able to un-subscribe from service announcements, which contain important information about the service. However, please note that these are not promotional in nature. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
correction/updating personal information
If your personally identifiable information changes, or if you no longer desire our service, we will provide a way to correct, update or remove your personal data as provided to us. Please do not hesitate to contact our customer support at support@dns.co.uk.
choice/opt-out
Users who no longer wish to receive our newsletter or other materials from us may opt-out of receiving these communications by emailing our customer support at support@dns.co.uk.
legal disclosure
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Website.
notification of changes
If we decide to change our privacy policy, we will post those changes on our homepage so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by way of an email. You will then have a choice as to whether or not we use your information in this different manner. However, if you have deleted/deactivated you account information you will not be contacted, nor will your personal information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.
