Firewall Management

With the Firewall Management Service, your firewall infrastructure is monitored 24x7 to detect and respond to threats before damage is done. Security and health events are correlated across your environment and analyzed by our certified security analysts, using global threat intelligence and proven expertise to assess threats. When a threat is detected, our experts respond immediately to counter the threat and protect your organization.

Intelligence from our global visibility and CTU research is fed into the Firewall Management Service to strengthen policies and analysis of firewall logs. One aspect of this is our Attacker Database of IP addresses associated with threats. This intelligence is integrated into the service to provide advanced protection.

The Firewall Management services allows you to extend your IT team with one of the largest concentrations of certified firewall engineers in the world. Our experts support end-to-end firewall management from provisioning to ongoing administration and monitoring, working with your team to ensure peak firewall performance. Our Firewall Management Service is tailored to your environment, leveraging industry best practices to ensure appropriate network access while preserving the availability, integrity and privacy of information.

Using the Firewall Management Service simplifies and streamlines the management and monitoring of your firewall appliances. Dell SecureWorks' certified experts perform all tasks needed to make the most of your firewall infrastructure, alleviating the burden of administering, maintaining and monitoring your appliances. This reduces your operational overhead, allowing you to spend your time and resources on other key initiatives.

With the Firewall Management Service, you reduce the risk of network and service interruptions due to poorly maintained or improperly configured firewall appliances. Dell SecureWorks' certified firewall engineers keep managed firewall devices patched with the latest vendor releases. To ensure auditable and accurate deployment of firewall changes, our experts use mature operational support systems and procedures that include health checks, staging, peer reviews and change validation. Additionally, daily backups are performed to ensure fast recovery in the event of firewall hardware or software failure.

The Firewall Management Service helps you more easily fill compliance gaps requiring perimeter security, access control and log analysis. With our experts managing and monitoring your firewalls, you can satisfy compliance requirements of PCI, HIPAA, ISO and other standards. By using the service's on-demand reporting, you can also demonstrate compliance and control effectiveness to auditors and senior management.